# Need help

**URL:** https://community.miniextensions.com/c/looking-for-help/5.md

[Latest](https://community.miniextensions.com/latest.md) · [Categories](https://community.miniextensions.com/categories.md) · [Tags](https://community.miniextensions.com/tags.md)

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## [About this category](https://community.miniextensions.com/t/about-this-category/11)

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**Author:** [@Abdul](https://community.miniextensions.com/u/Abdul)\
**Replies:** 0\
**Last updated:** [February 23, 2023, 8:36pm UTC](https://community.miniextensions.com/t/about-this-category/11 "2023-02-23T20:36:37Z")

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Stuck on anything? Post in this category. We’ll try to help you ASAP.

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## [Chat button/widget no longer appears](https://community.miniextensions.com/t/chat-button-widget-no-longer-appears/963)

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**Author:** [@amanda.teodoro](https://community.miniextensions.com/u/amanda.teodoro)\
**Replies:** 1\
**Last updated:** [July 7, 2025, 11:14pm UTC](https://community.miniextensions.com/t/chat-button-widget-no-longer-appears/963 "2025-07-07T23:14:22Z")

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Hi! I can no longer access the chat button/widget to continue the conversation in open support tickets. Is there another place that will be made available to follow the progress? Thanks

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## [Percentage field validation](https://community.miniextensions.com/t/percentage-field-validation/962)

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**Author:** [@jpmalta](https://community.miniextensions.com/u/jpmalta)\
**Replies:** 1\
**Last updated:** [June 9, 2025, 4:02pm UTC](https://community.miniextensions.com/t/percentage-field-validation/962 "2025-06-09T16:02:35Z")

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Is there a way of adding a “Field validation” on a Percentage field that only lets the user write numbers above 0?

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## [Any idea why one of my clients is getting this when accessing the portal?](https://community.miniextensions.com/t/any-idea-why-one-of-my-clients-is-getting-this-when-accessing-the-portal/924)

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**Author:** [@Pauly](https://community.miniextensions.com/u/Pauly)\
**Replies:** 2\
**Last updated:** [January 22, 2025, 5:40pm UTC](https://community.miniextensions.com/t/any-idea-why-one-of-my-clients-is-getting-this-when-accessing-the-portal/924 "2025-01-22T17:40:27Z")

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It looks like a static loading pic - wierdly though hundreds of other’s are able to access the link fine. Its only the portal embed in the html code. Anyone else encountered this? Thanks much!

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## [Login page for gallery](https://community.miniextensions.com/t/login-page-for-gallery/919)

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**Author:** [@rkamerling](https://community.miniextensions.com/u/rkamerling)\
**Replies:** 2\
**Last updated:** [November 22, 2024, 8:57am UTC](https://community.miniextensions.com/t/login-page-for-gallery/919 "2024-11-22T08:57:49Z")

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Hi, I’m building a community with 100s of people. I would like to offer them the option to find each other via a gallery but I’d like that to be only accessible by the community members. All of them are now in the same c…

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## [Attachment with error](https://community.miniextensions.com/t/attachment-with-error/904)

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**Author:** [@fpoggi](https://community.miniextensions.com/u/fpoggi)\
**Replies:** 1\
**Last updated:** [October 22, 2024, 6:03pm UTC](https://community.miniextensions.com/t/attachment-with-error/904 "2024-10-22T18:03:11Z")

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My form is synced with AirTable and there is an automation to send an e-mail to an approver, but there is an error regarding the URL and the automation is nor running at all. Curiously, when I attach the fil directly to…

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## [Sum Validations](https://community.miniextensions.com/t/sum-validations/903)

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**Author:** [@fpoggi](https://community.miniextensions.com/u/fpoggi)\
**Replies:** 1\
**Last updated:** [October 22, 2024, 5:38pm UTC](https://community.miniextensions.com/t/sum-validations/903 "2024-10-22T17:38:01Z")

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Hello, I would like to know how to prevent a form submission if amounts for the various lines of costs do NOT match Total invoice field AND how i can build a logical to block this sending + alerting the user sth is bad …

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## [Invoke an AirTable automation from a button on a row in a Grid in the Portal](https://community.miniextensions.com/t/invoke-an-airtable-automation-from-a-button-on-a-row-in-a-grid-in-the-portal/812)

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**Author:** [@phillipsp](https://community.miniextensions.com/u/phillipsp)\
**Replies:** 4\
**Last updated:** [October 3, 2024, 7:07pm UTC](https://community.miniextensions.com/t/invoke-an-airtable-automation-from-a-button-on-a-row-in-a-grid-in-the-portal/812 "2024-10-03T19:07:31Z")

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I am looking for some advice as to whether (and if yes, how) it is possible to invoke an AirTable automation from a button field on a specific row in a Grid in a Portal. I can have the automation set up to respond to a …

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## [Issue adding new option to multi-select](https://community.miniextensions.com/t/issue-adding-new-option-to-multi-select/887)

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**Author:** [@mitchyharris](https://community.miniextensions.com/u/mitchyharris)\
**Replies:** 1\
**Last updated:** [September 20, 2024, 2:22pm UTC](https://community.miniextensions.com/t/issue-adding-new-option-to-multi-select/887 "2024-09-20T14:22:12Z")

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Hello - we’re experiencing an issue where a user tries to add a new multi-select option and the form hangs in a constant saving state after clicking save. The form never seems to submit after clicking ‘save’ (we waited 1…

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## [Using csv export extension for regular automated exports](https://community.miniextensions.com/t/using-csv-export-extension-for-regular-automated-exports/881)

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**Author:** [@phillipsp](https://community.miniextensions.com/u/phillipsp)\
**Replies:** 2\
**Last updated:** [September 13, 2024, 3:52am UTC](https://community.miniextensions.com/t/using-csv-export-extension-for-regular-automated-exports/881 "2024-09-13T03:52:42Z")

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Does anyone have experience using the csv export extension to set up regular fully automated exports from table(s) (e.g., a daily dump of particular tables/fields). I am not sure how to go about setting up the automatio…

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## [Inline checkbox on portal grid seems to be unreliable](https://community.miniextensions.com/t/inline-checkbox-on-portal-grid-seems-to-be-unreliable/867)

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**Author:** [@phillipsp](https://community.miniextensions.com/u/phillipsp)\
**Replies:** 3\
**Last updated:** [August 27, 2024, 1:09pm UTC](https://community.miniextensions.com/t/inline-checkbox-on-portal-grid-seems-to-be-unreliable/867 "2024-08-27T13:09:39Z")

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Hi, I am having an issue with a grid on a portal that consists of a number of dates (rows) with columns that are check boxes that the user can tick on/off to indicate their participation in events on those dates. I have…

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## [Inline editing for a linked field does not honour single/multi setting on form](https://community.miniextensions.com/t/inline-editing-for-a-linked-field-does-not-honour-single-multi-setting-on-form/864)

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**Author:** [@phillipsp](https://community.miniextensions.com/u/phillipsp)\
**Replies:** 4\
**Last updated:** [August 26, 2024, 10:37pm UTC](https://community.miniextensions.com/t/inline-editing-for-a-linked-field-does-not-honour-single-multi-setting-on-form/864 "2024-08-26T22:37:19Z")

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I have a table in my portal that has a linked field to another table. In the edit form, I set the Single Records/Multiple Records in the Advanced section to Single and that works fine on the form as usual. However, if …

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## [RecordID not appearing in WebHook body](https://community.miniextensions.com/t/recordid-not-appearing-in-webhook-body/860)

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**Author:** [@phillipsp](https://community.miniextensions.com/u/phillipsp)\
**Replies:** 3\
**Last updated:** [August 20, 2024, 4:20pm UTC](https://community.miniextensions.com/t/recordid-not-appearing-in-webhook-body/860 "2024-08-20T16:20:11Z")

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Hi, I understand that if I call a webhook on a form save/submission, the RecordID of the record being submitted should be added automatically as a parameter to the webhook call. I am calling a static webhook URL that is…

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## [Time limit on responses in form (countdown timer)](https://community.miniextensions.com/t/time-limit-on-responses-in-form-countdown-timer/849)

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**Author:** [@dstastny](https://community.miniextensions.com/u/dstastny)\
**Replies:** 5\
**Last updated:** [August 9, 2024, 4:44pm UTC](https://community.miniextensions.com/t/time-limit-on-responses-in-form-countdown-timer/849 "2024-08-09T16:44:26Z")

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Hi, in trying to use miniextensions for school testing I need to limit the time for responses in a form (globally, not per field). Currently I have Airtable formula field count the time difference between the time the …

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## [Multipage Form on Portal behaving strangely](https://community.miniextensions.com/t/multipage-form-on-portal-behaving-strangely/828)

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**Author:** [@phillipsp](https://community.miniextensions.com/u/phillipsp)\
**Replies:** 1\
**Last updated:** [July 23, 2024, 4:55pm UTC](https://community.miniextensions.com/t/multipage-form-on-portal-behaving-strangely/828 "2024-07-23T16:55:40Z")

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I am having an issue using a multipage form on the Portal. When clicking the Next button on the first page of the form, the second (next) page is displayed behind the first page so is inaccessible. There is actually no…

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## [Stripe-api-key-publishable](https://community.miniextensions.com/t/stripe-api-key-publishable/833)

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**Author:** [@Amber](https://community.miniextensions.com/u/Amber)\
**Replies:** 4\
**Last updated:** [July 24, 2024, 11:29pm UTC](https://community.miniextensions.com/t/stripe-api-key-publishable/833 "2024-07-24T23:29:23Z")

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I have been working on this Airtable-Stripe project for days. I keep getting this message when I click on the link. I have set-up the secret API key in the workspace setting about five times now. What am I missing? “Cou…

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## [Checkbox behaviour on Grid when made conditional in Form](https://community.miniextensions.com/t/checkbox-behaviour-on-grid-when-made-conditional-in-form/814)

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**Author:** [@phillipsp](https://community.miniextensions.com/u/phillipsp)\
**Replies:** 3\
**Last updated:** [July 23, 2024, 4:12pm UTC](https://community.miniextensions.com/t/checkbox-behaviour-on-grid-when-made-conditional-in-form/814 "2024-07-23T16:12:44Z")

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Does anyone have any insight on this? I have a Grid in the Portal with a checkbox field. Users can click the checkbox directly on the form to change it (i.e., on/off). However, I want to make the ability to do that co…

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## [Form for edit: how to manage access, security issue](https://community.miniextensions.com/t/form-for-edit-how-to-manage-access-security-issue/815)

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**Author:** [@oleksust](https://community.miniextensions.com/u/oleksust)\
**Replies:** 1\
**Last updated:** [July 12, 2024, 4:27am UTC](https://community.miniextensions.com/t/form-for-edit-how-to-manage-access-security-issue/815 "2024-07-12T04:27:58Z")

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I have a table Psychologists. Every psychologist has several clients. So it’s 1-to-many joint. I want to add a link to the Airtable interface for editing for Client item, which open MiniExtensions form for editing. Wha…

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## [Portal: custom view showing "Personal records only" not showing anything due to multiple "link to another record" items](https://community.miniextensions.com/t/portal-custom-view-showing-personal-records-only-not-showing-anything-due-to-multiple-link-to-another-record-items/811)

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**Author:** [@JortArie](https://community.miniextensions.com/u/JortArie)\
**Replies:** 2\
**Last updated:** [July 11, 2024, 10:18am UTC](https://community.miniextensions.com/t/portal-custom-view-showing-personal-records-only-not-showing-anything-due-to-multiple-link-to-another-record-items/811 "2024-07-11T10:18:13Z")

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Hi all! I have an Airtable base with multiple tables in it. I created a MiniExtensions portal, that shows a view with “personal records only”. The issue I am encountering is that there are multiple columns in Airtable t…

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## [Embedded Form in Portal](https://community.miniextensions.com/t/embedded-form-in-portal/796)

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**Author:** [@darryl.oliver](https://community.miniextensions.com/u/darryl.oliver)\
**Replies:** 3\
**Last updated:** [June 28, 2024, 3:44pm UTC](https://community.miniextensions.com/t/embedded-form-in-portal/796 "2024-06-28T15:44:21Z")

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I created a form and later created a portal where I wanted logged in users to create records with the form. I assumed the form would inherit the logged in users when creating records, but this is not the case. Is it poss…

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## [Why Am I Unable to See My Post?](https://community.miniextensions.com/t/why-am-i-unable-to-see-my-post/800)

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**Author:** [@Grampy](https://community.miniextensions.com/u/Grampy)\
**Replies:** 1\
**Last updated:** [June 27, 2024, 3:54pm UTC](https://community.miniextensions.com/t/why-am-i-unable-to-see-my-post/800 "2024-06-27T15:54:29Z")

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Hello there, I recently posted this :point\_right: https://community.miniextensions.com/t/assistance-needed-to-transfer-data-automatically-via-the-airtable-to-the-google-sheets/798/1 I got a notification that left me…

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## [Send "Conditional linked record filtering fields"](https://community.miniextensions.com/t/send-conditional-linked-record-filtering-fields/719)

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**Author:** [@Pascal](https://community.miniextensions.com/u/Pascal)\
**Replies:** 1\
**Last updated:** [June 26, 2024, 5:06pm UTC](https://community.miniextensions.com/t/send-conditional-linked-record-filtering-fields/719 "2024-06-26T17:06:19Z")

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I use the ‘Conditional linked record filtering fields’ option, but this field is also linked to the record being created. Is there a way to write the value of the filtering field into the record as well? Currently, th…

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## [Record ID \[recid\] does not exist 422](https://community.miniextensions.com/t/record-id-recid-does-not-exist-422/793)

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**Author:** [@BSB](https://community.miniextensions.com/u/BSB)\
**Replies:** 1\
**Last updated:** [June 24, 2024, 3:12pm UTC](https://community.miniextensions.com/t/record-id-recid-does-not-exist-422/793 "2024-06-24T15:12:26Z")

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My customer is getting error “Record ID \[recid\] does not exist 422” when they try to submit their form. What is this error and how do I fix it???

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## [Display Field Value When Form Loads](https://community.miniextensions.com/t/display-field-value-when-form-loads/791)

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**Author:** [@darryl.oliver](https://community.miniextensions.com/u/darryl.oliver)\
**Replies:** 1\
**Last updated:** [June 21, 2024, 10:18pm UTC](https://community.miniextensions.com/t/display-field-value-when-form-loads/791 "2024-06-21T22:18:47Z")

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Is it possible to display the contents of a field when the form loads? I have a single line text field that gets populated by an automation on record creation and it’s set as read-only in the form. There are also a coup…

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## [Portal showing error for one User, but not others](https://community.miniextensions.com/t/portal-showing-error-for-one-user-but-not-others/790)

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**Author:** [@Albie\_on\_tour](https://community.miniextensions.com/u/Albie_on_tour)\
**Replies:** 3\
**Last updated:** [June 19, 2024, 4:24pm UTC](https://community.miniextensions.com/t/portal-showing-error-for-one-user-but-not-others/790 "2024-06-19T16:24:07Z")

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Hi. I have one User logged into the Portal and it displays ‘An unexpected error occurred’. I can’t find anything in the trouble-shooting guide/FAQs or online which indicates why this error has happened and the cause. I…

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## [Airtable View in Portal](https://community.miniextensions.com/t/airtable-view-in-portal/789)

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**Author:** [@darryl.oliver](https://community.miniextensions.com/u/darryl.oliver)\
**Replies:** 3\
**Last updated:** [June 18, 2024, 9:23pm UTC](https://community.miniextensions.com/t/airtable-view-in-portal/789 "2024-06-18T21:23:59Z")

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I added a shared Airtable view link as a menu item in the portal. Although I can add it and have it open in a new tab, I would prefer to embed it; which causes this error. Any Ideas?

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## [Download from Portal appears different for different people](https://community.miniextensions.com/t/download-from-portal-appears-different-for-different-people/781)

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**Author:** [@Albie\_on\_tour](https://community.miniextensions.com/u/Albie_on_tour)\
**Replies:** 1\
**Last updated:** [May 30, 2024, 11:23pm UTC](https://community.miniextensions.com/t/download-from-portal-appears-different-for-different-people/781 "2024-05-30T23:23:46Z")

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Hi. I have a discrepency with our Portal. When I download a .CSV file, I open the file in Excel and can see the fields in their respective columns. When one of my Suppliers downloads from the Portal, their .CSV file is…

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## [Error "Fields were expexted to be keyed by names, but found ids instead"](https://community.miniextensions.com/t/error-fields-were-expexted-to-be-keyed-by-names-but-found-ids-instead/749)

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**Author:** [@JortArie](https://community.miniextensions.com/u/JortArie)\
**Replies:** 6\
**Last updated:** [May 6, 2024, 4:06pm UTC](https://community.miniextensions.com/t/error-fields-were-expexted-to-be-keyed-by-names-but-found-ids-instead/749 "2024-05-06T16:06:42Z")

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Hi all, I have made a MiniExtensions portal for a client of mine. The client has the option to use a form to add new records. Within this form, there is a “Location” field, consisting of a list of locations that are lin…

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## [Portal Title Wrapping](https://community.miniextensions.com/t/portal-title-wrapping/764)

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**Author:** [@mitchyharris](https://community.miniextensions.com/u/mitchyharris)\
**Replies:** 3\
**Last updated:** [May 3, 2024, 3:19pm UTC](https://community.miniextensions.com/t/portal-title-wrapping/764 "2024-05-03T15:19:29Z")

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Hello - is there a way to stop Portals from cutting off the portal Header title? Is there a way to make to wrap? Equally tried uploading a Header Logo and it came up comically small (see second screen shot) - is there a …

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## [Odd behavior when hiding columns in grid views](https://community.miniextensions.com/t/odd-behavior-when-hiding-columns-in-grid-views/760)

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**Author:** [@MoyersBell](https://community.miniextensions.com/u/MoyersBell)\
**Replies:** 3\
**Last updated:** [May 1, 2024, 6:40pm UTC](https://community.miniextensions.com/t/odd-behavior-when-hiding-columns-in-grid-views/760 "2024-05-01T18:40:31Z")

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I’ve just noticed when hiding columns in a grid view, the grid layout looks very strange. I’ve checked in several portals and the same thing is happening.

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