# Create Record button not appearing in Portal

**URL:** <https://community.miniextensions.com/t/create-record-button-not-appearing-in-portal/111>\
**Category:** Need help\
**Created:** [March 23, 2023, 10:36am UTC](https://community.miniextensions.com/t/create-record-button-not-appearing-in-portal/111 "2023-03-23T10:36:35Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Pauly](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.miniextensions.com/pauly/32/117_2.png) [@Pauly](https://community.miniextensions.com/u/Pauly)\
**Post date:** [March 23, 2023, 10:36am UTC](https://community.miniextensions.com/t/create-record-button-not-appearing-in-portal/111/1 "2023-03-23T10:36:35Z")

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Hey Team,  
I’m stuck - i am having issues getting the ‘Create New Record’ button to appear in the Portal. I hav checked and rechecked all of my settings and it just won’t show… Any thoughts?  
Please see below screenshots:

 ![Screen Shot 2023-03-23 at 6.31.02 pm](https://canada1.discourse-cdn.com/flex035/uploads/miniextensions/original/1X/e7d9ce6df5b8383dce4e3655dcf573c0d2d68ab2.png)  
 ![Screen Shot 2023-03-23 at 6.31.17 pm](https://canada1.discourse-cdn.com/flex035/uploads/miniextensions/original/1X/5215107c289f9e09209740d68f30b34964205027.png)  
 ![Screen Shot 2023-03-23 at 6.35.40 pm](https://canada1.discourse-cdn.com/flex035/uploads/miniextensions/original/1X/ef447c7967984708bdd7901b5189e5ff787b120e.png)

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**Author:** ![Abdul](https://avatars.discourse-cdn.com/v4/letter/a/dfb087/32.png) [@Abdul](https://community.miniextensions.com/u/Abdul)\
**Post date:** [March 23, 2023, 12:31pm UTC](https://community.miniextensions.com/t/create-record-button-not-appearing-in-portal/111/2 "2023-03-23T12:31:55Z")

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Hi @Pauly,

Could you please send us a message in the chat so that we can investigate your extension further? We would like to better understand the issue you are experiencing and work with you to find a solution.

Thank you for your cooperation, and we look forward to hearing from you soon.

Regards,  
Paulo

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**Author:** ![Pauly](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.miniextensions.com/pauly/32/117_2.png) [@Pauly](https://community.miniextensions.com/u/Pauly)\
**Post date:** [March 23, 2023, 2:01pm UTC](https://community.miniextensions.com/t/create-record-button-not-appearing-in-portal/111/3 "2023-03-23T14:01:13Z")

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Thanks @Abdul - sent 🙂

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<div class="post-metadata">

**Author:** ![Abdul](https://avatars.discourse-cdn.com/v4/letter/a/dfb087/32.png) [@Abdul](https://community.miniextensions.com/u/Abdul)\
**Post date:** [March 24, 2023, 9:00am UTC](https://community.miniextensions.com/t/create-record-button-not-appearing-in-portal/111/4 "2023-03-24T09:00:27Z")

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We have created an article explaining why the ‘Create New’ button may not be showing up. You can find the article titled “[Why Create New Button is Not Showing Up?](https://docs.miniextensions.com/en/articles/7185598)”.

We hope that this article will be helpful to you. If you have any further questions or concerns regarding this issue, please don’t hesitate to let us know. We are always here to assist you.

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**Author:** ![Abdul](https://avatars.discourse-cdn.com/v4/letter/a/dfb087/32.png) [@Abdul](https://community.miniextensions.com/u/Abdul)\
**Post date:** [March 24, 2023, 9:00am UTC](https://community.miniextensions.com/t/create-record-button-not-appearing-in-portal/111/5 "2023-03-24T09:00:42Z")

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Closed on March 24, 2023, 9:00am UTC