# Creating New record within portal does not link user

**URL:** <https://community.miniextensions.com/t/creating-new-record-within-portal-does-not-link-user/730>\
**Category:** Need help\
**Created:** [April 10, 2024, 10:41pm UTC](https://community.miniextensions.com/t/creating-new-record-within-portal-does-not-link-user/730 "2024-04-10T22:41:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![amandallls](https://avatars.discourse-cdn.com/v4/letter/a/ed8c4c/32.png) [@amandallls](https://community.miniextensions.com/u/amandallls)\
**Post date:** [April 10, 2024, 10:41pm UTC](https://community.miniextensions.com/t/creating-new-record-within-portal-does-not-link-user/730/1 "2024-04-10T22:41:37Z")

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Hello. I’ve submitted a bug as well but was not able to get support from the team.

It would be great to get some support, as in one of the portal tables, when I click to create a new record, the user does not get recorded into the table.

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**Author:** ![Hannes](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.miniextensions.com/hannes/32/660_2.png) [@Hannes](https://community.miniextensions.com/u/Hannes)\
**Post date:** [April 12, 2024, 12:59am UTC](https://community.miniextensions.com/t/creating-new-record-within-portal-does-not-link-user/730/2 "2024-04-12T00:59:09Z")

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Hey Amanda,

it seems like we have already scheduled a call with you for tomorrow to figure out the issue.

We will see you then! 🙂

Best regards,  
Hannes