My form is synced with AirTable and there is an automation to send an e-mail to an approver, but there is an error regarding the URL and the automation is nor running at all.
Curiously, when I attach the fil directly to the AirTable it works smoothly
Hi Felipe,
Thank you for reaching out to us. I’ve been able to reproduce your issue and will speak to our engineering team about this to see how this can be resolved, as I’m not quite sure what is causing this behavior.
There does exist a workaround using our “Public URLs for Attachments” automation and the “Send an email of form submission to user” feature on the form, but this requires some HTML to make work. If you’re comfortable with basic HTML (i.e. adding an image/link to a file) I could lay out the workaround for you in detail. It should be relatively straightforward to set up.
Either way I’ll let you know here once I find out more about this issue. Thank you for your patience and my apologies for the inconvenience!